19925 Stevens Creek Boulevard, Suite 100
Cupertino, CA 95014
Terms & Conditions
HOW DO I PLACE AN ORDER
Inquiries to us can be made through our contact information or through our website and must have their company name and all their information. ?
The responsibilities are
identified in the agreement. Services must be paid at the time of
the shipment and not after. Although payments can be made through PayPal, customers
also have the choice of making the payment through wire transfer or ( US) cashiers check
For bigger shipments, booking is to be submitted to us prior to shipment. Buyer or their associates can be at the loading site. For smaller shipment, we use regular carriers such us UPS, FED EX, USPS or other Freight Forwarders. We will provide all information to the BUYER within 24-48 hours.
We are not responsible for containers or truckloads that have already reached their destination. . We suggest a third party representative from the buyer side when the loading is made.
SECURE ORDERING (WHOLESALE)
Inspection at the loading of materials is a requirement. No inspection can be made without a Purchase Order or Invoice. All sales are final when invoiced. Materials must be paid and picked up on the time stated in the contract. Delays of 15 days or more on a pickup, may result in penalties.
Our company is a separate entity and has no legal association with the factory and therefore cannot be held liable for any loss that may occur AFTER the buyer or his party has done the inspection or has established a separate sales agreement with the factory.
Not all items have warranties. Items with warranties will have the conditions of the warranty on all invoices.
RETURNS & REFUNDS
Any shipment’s returns will be the BUYERS responsibility except if it is stated in the contract